HubSpot Diamond Partner UK

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    HubSpot Support Packages

      

    RedSofa1

    Troubleshooting. Remote support. Maternity cover. Ongoing management. Training. Whatever HubSpot support you need, we’ve got you covered.

    As an all-in-one marketing, sales and customer service solution, HubSpot has a lot of tools. Social media. Landing pages. Calls-to-action (CTAs). Forms. Email. Workflows. Lead scoring. Reporting. Content Management. The list goes on.

    Even for a large marketing team, configuring and using all of the above correctly can be a challenge – it can also take time away from other critical business activities.

    Having successfully implemented HubSpot more than 100 times, we’ve been there, done it and got the t-shirt – and we can help you to do the same.

     

    What sort of HubSpot Support do we provide?

     

    No matter where you are in your HubSpot journey, we can help – whether it’s setting up HubSpot, launching your very first campaign or optimising and improving what’s in place already. 

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    Technical Setup 

    During the onboarding process, there are a number of technical elements that need to be configured. Our team can ensure these elements are set up correctly.

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    Troubleshooting

    After setting up HubSpot, there may be things that need ironing out. Our team can help you with troubleshooting and getting things to work how you want them to. 

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    Strategy & Planning

    To actually get the most out of HubSpot, you need to plan and strategise. This involves building out workflows, email nurture pathways and content plans.

    What's included in HubSpot support packages?

     

    We’re flexible and our packages can be built or modified to suit your needs – so whether you need lead management and content creation, or public relations and HubSpot support, we can accommodate.

    To ensure our services are tailored to your specific requirements, we’ll have an initial discovery call and a number of meetings to understand what it is you need.

     

    Support Hours

    For ongoing management of your HubSpot portal and other ad-hoc support, we provide a bucket of hours that you can use as you see fit.

    Blogs

    We have an in-house team of specialist content writers who can create lead-generating content for use in the media or on your website.

     

    Videos

    Script writing. Recording. Editing. Our team can put together corporate – or less corporate – video on your behalf.

     

    eBooks

    We can help you to put together in-depth eBooks to demonstrate your subject matter expertise and generate leads via your website.

     

     

    Social Media

    Attract interested parties online and establish your business in its space as a thought leader using our tried-and-tested social media process.

    Reporting

    With our unique and detailed reporting process – drill down into the metrics that matter and understand what’s driving your business’ lead generation activity.

    Case Studies

    Provide your prospects with proof that your business can help them. Our case studies help to raise your profile and attract interested parties. 

    Market Research

    Our team can put together a research report that provides a foundation for future PR, content marketing and Inbound sales activity.

     

     

    SEO Support 

    Through our in-house team of SEO specialists and sister agency, Be Found Online, we can provide international SEO support.

     

    PPC Campaigns 

    We can help you to devise PPC campaigns that get your products and services in front of the right people at the right time, leading to some quick wins.

     

    Public Relations

    Increase brand awareness and improve your business’ exposure in the news and media with our specialist PR support.

     

     

    Website Growth 

    Turn your website into a lead-generating machine and grow it on a regular basis using the Growth-Driven Design methodology.

    Click one of the images below for a HubSpot Support Case Study

     

    HubSpot Support

    Wolters Kluwer 

    Wolters Kluwer HubSpot Support Case Study

     

     

    HubSpot Support

    Ecruit 

    ecruit Case Study

    HubSpot Support

    DPS Solutions 

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    HubSpot Support

    Blue Group 

    Blue Group Inc Case Study

    HubSpot Support - Frequently Asked Questions

     

     

    How much do our support packages cost?

    The starting point of our on-going services can be as little as £2,500 per month and depending upon the range of services, number of workshops, volume of content, amount of website development work - can scale up to £10,000 - £12,000, or even £15,000 - £17,000 per month based upon the number of areas of your business to which we will provide support. For a full explanation of our pricing please see our pricing page here.

    What types of problems can you help me with?

    We'd rather flip this question on its head and ask you what problems you need us to help you with. Our support packages are all built bespoke and specifically for you. Some examples of problems we help clients with consist of the more technical side of HubSpot management, through to services such as content creation, social media support, and website management. All of the support services have one thing in common, helping you get the most out of your HubSpot deployment to ensure business growth. 

     

    Who will my point of contact be?

    As soon as we start discussing your HubSpot support requirements, we'll introduce you to your client account team. This will consist of an Account Director, and an Account Manager, who will be your main point of contact at The B2B Marketing Lab. These two members of our team will be the people running all update calls, meetings and questions from you on a day-to-day basis. 
     

    Do you need access to my HubSpot?

    In order to support you with your HubSpot management, our team will require access to your HubSpot portal. All of our team are well trained and proficient users of the HubSpot tools, and know their way around the platform. We're always very happy to sign NDA agreements, or we have a version of our own that we can provide you with as a template if necessary. 

     

    What if I want to learn how to fix it myself?

    Your business growth is important to us, and such when required, we build in 'transfer knowledge programmes' into our HubSpot support packages. What this means is that over time we can train up your team to complete HubSpot tasks that our team will complete in the first few weeks and months. Overtime we can pass these back over to your team, which leaves room in the support package for further improvements to your overall Inbound activity. 

    Do I need to schedule support calls or appointments in advance?

    As part of our HubSpot support agreement, we'll agree a quantity of update calls, and face-to-face update meetings with you and your team. We will arrange these very early on in the agreement, which usually consists of fortnightly update calls and quarterly meetings. However, this is flexible, and we can increase or decrease those numbers if required. If you need to arrange some time outside of those agreed, simply drop your account manage an email or call and we'll get that arranged. 

     

    Looking for more information on our HubSpot Support Services?